Frequently Asked Questions

In the action, the Plaintiff alleges that Naturelo violated consumer protection statutes in New Jersey and California, breached express and implied warranties and fraudulently concealed by marketing and selling the Supplements as containing 200mg of magnesium as glycinate chelate when they did not. 

Naturelo denies any wrongdoing, denies that it violated the laws of New Jersey, California or any other state or federal law.

Both sides have agreed to settle the action to avoid the cost, delay, and uncertainty of further litigation.

You can read Plaintiff’s Complaint, the Settlement Agreement, other case documents, and submit a Claim Form here.

For Settlement purposes, the Court has preliminarily certified a Settlement Class consisting of all people who meet the following definition: All persons residing in the United States of America who purchased the Supplement, during the Class Period. The Class Period is September 1, 2018, through February 28, 2024.

The “Supplement(s)” are the dietary supplements offered for sale by Naturelo as “Magnesium Glycinate Chelate” with “200 MG per capsule” contained within packaging substantially similar to the following: 

In a class action, a Class Representative (in this case the Plaintiff Fred Wallin) sues on behalf of a group (or a “Class”) of people. Here, the Class Representative sued on behalf of people who purchased the Supplements.

To avoid the cost, risk, and delay of litigation, the Parties reached a Settlement as to Plaintiff’s and the Settlement Class claims. The Court has not ruled on the merits of the claims or Naturelo’s defenses. Instead, both sides agreed to a Settlement that they believe is a fair, reasonable, and adequate compromise of their respective positions. The Parties reached this agreement only after extensive negotiations, an exchange of information, and consideration of the risks and benefits of settlement.

Submit a Claim.  This is the only way to get a payment.  You have the right as a Settlement Class Member to receive a share of the Settlement Fund. Individual payment amount will depend on the total number of valid and timely claims filed by all Settlement Class Members and whether an individual does or does not provide a Proof of Purchase.

You can submit a Claim Form here.

Or, you can download the Claim Form here and mail it to:

Wallin v. Naturelo Premium Supplements LLC

c/o Kroll Settlement Administration LLC

P.O. Box 5324

New York, NY 10150-5324

Recovery without Proof of Purchase – Settlement Class Members that submit a Claim Form without a Proof of Purchase will be entitled to one Award Unit, capped at $24.95, per Household.

Recovery with Proof of Purchase – Settlement Class Members that submit a Claim Form with a Proof of Purchase, and/or Naturelo otherwise possesses proof of the Settlement Class Member’s purchase, will be entitled to one Award Unit, capped at $24.95 per unit, for each Supplement purchased.  

Proof of Purchase means an itemized sales receipt or order confirmation email, or a photocopy or digital image file thereof, showing the date and place of purchase, name of the product purchased, and the amount paid, or any document or method that the Settlement Administrator believes in its discretion evidences proof. Proofs of Purchase can be uploaded with your Claim Form on the Settlement website or mailed with your Claim Form.

Each Award Unit will have an equal monetary value not to exceed $24.95. The Award Units will be determined by dividing the Net Settlement Fund (calculated and defined as the total Settlement Fund, after deductions for Settlement Administration Costs, Fee Award, and an Incentive Award to the Settlement Class Representative) by the total of valid Without Proof of Purchase Claim Forms plus the total of Supplements purchased by the Valid Proof of Purchase Claims.    

All Claim Forms must be submitted online to the Settlement Administrator by NO LATER THAN May 28, 2024, or mailed to the Settlement Administrator postmarked NO LATER THAN May 28, 2024. The Claim Form is available for online submission and download here.  You may also obtain a Claim Form by calling (833) 425-9191.

After all Valid Claim Forms are counted, and the Settlement is given final approval by the Court, the Settlement Administrator will provide (through one or more rounds of Settlement Checks) each claiming Settlement Class Member their share of the Settlement Fund after the deductions above.  Any excess from the Net Settlement Funds from uncashed Settlement Checks or because of any other reason will be provided to a charitable organization.  

By staying in the Settlement Class, all of the Court’s orders will apply to you, and you give a “release” for any claims arising from the marketing, sale, advertising or labeling of the Supplements. A release means you cannot sue or be part of any other lawsuit against Naturelo and the Released Parties about the claims or issues in this lawsuit and you will be bound by the Settlement Agreement.

The Class Representative will receive their portion of the Settlement as a Settlement Class Member and an Incentive Award for having pursued this action. Any incentive payment is subject to Court approval. The Class Representative will request an Incentive Award of $10,000.

To represent the Settlement Class, the Court has appointed attorneys with the law firm of Lemberg Law, LLC, 43 Danbury Road, Wilton, CT 06897 as “Class Counsel.”  

Class Counsel will request an award of attorney’s fees of up to one-third of the Settlement Fund. Any Fee Award is subject to Court Approval. You may hire your own attorney, but only at your own expense.

Answer: Send a request to be excluded.  

If you do not want to be legally bound by the Settlement, you may, upon request, be excluded (or “opt out”) from the Settlement by sending an Opt-Out  that includes (1) the name of the case, (2) your name, current address, telephone number, and signature, and (3) a clear statement communicating that you elect to be excluded from the Settlement.  Your Opt-Out from the Settlement must be sent to the Settlement Administrator at Wallin v. Naturelo Premium Supplements LLC, c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324 by NO LATER THAN May 28, 2024.  

The Opt-Out shall not be effective unless it provides the required information and is postmarked by no later than May 28, 2024.  

Settlement Class Members who fail to submit a valid and timely request for exclusion on or before the date specified, shall be bound by all terms of the Settlement Agreement and the Final Approval Order and Judgment, regardless of whether they have requested exclusion from the Settlement Agreement.

Any Settlement Class Member who has not requested to be excluded from the Settlement may object to the Settlement.  In order to exercise this right, you must submit your objection to the Court by the Objection Deadline. Your objection must include the following information in writing: 

(i)    set forth the Settlement Class Member’s full name, address, and telephone number;

(ii)    contain the Settlement Class Member’s original signature or the signature of counsel for the Settlement Class Member;

(iii)    state that the Settlement Class Member objects to the Settlement, in whole or in part;

(iv)    set forth the complete legal and factual bases for the objection, including citations to relevant authorities;

(v)    provide copies of any documents that the Settlement Class Member wishes to submit in support of his/her position; and

(vi)    state whether the objecting Settlement Class Member intends on appearing at the Final Approval Hearing either pro se or through counsel and whether the objecting Settlement Class Member plans on offering testimony at the Final Approval Hearing.

You must file your objection before May 28, 2024 with the Clerk of the United States District Court for the District of New Jersey, Clarkson S. Fisher Building & U.S. Courthouse, 402 East State Street, Room 2020, Trenton, NJ 08608, and served at that same time upon the Settlement Administrator at:  

Wallin v. Naturelo Premium Supplements LLC

c/o Kroll Settlement Administration LLC

P.O. Box 5324

New York, NY 10150-5324

You will be bound by the Settlement if your objection is rejected. If you do nothing (i.e., submit no Claim Form or opt out), you will not receive any benefits from the Settlement, but will nevertheless be bound by any judgment approving the Settlement and will give up any right to sue Defendant or related parties as described in the Settlement. 

You are not required to attend this hearing to benefit from this Settlement.

The Court will hold a Final Approval Hearing on August 13, 2024, at the Clarkson S. Fisher Building & U.S. Courthouse, 402 East State Street, Trenton, New Jersey 08608.  The hearing may be continued or rescheduled by the Court without further notice.  The purpose of the hearing will be for the Court to determine whether the proposed Settlement is fair, reasonable, and adequate and in the best interests of the Settlement Class and to rule on applications for compensation for Class Counsel and an Incentive Award for the Class Representative. At that hearing, the Court will be available to hear any objections and arguments concerning the fairness of the proposed Settlement. The Court may decide these issues at the hearing or take them under consideration. We do not know how long these decisions will take.

Additional information and documents, including case documents, are available in the Documents section of this website, or you can call (833) 425-9191.

If you do nothing (i.e., submit no Claim Form or opt out), you will not receive any benefits from the Settlement, but will nevertheless be bound by any judgment approving the Settlement and will give up any right to sue Defendant or related parties as described in the Settlement.